Frequently Asked Question

Software is not working. I see a blank page.

The software works best with Mozilla Firefox browser. If you open it in Firefox and still see a blank page, this means that Adobe Flash is not enabled or installed in your browser. In this case you will have to download the latest version of Flash player HERE and then restart your browser.

How can I save ecover with transparent background?

On the 3rd step (download) there is an option to setup background color. Click on the Background Color button and you will see "opacity tool". Setting opacity to 100 will produce a transparent background.

Support Center

If you have any questions which are not answered in our FAQs, please click on the button below to create a support ticket.

Create a ticket